Privacy Policy

Last updated:

This Privacy Policy describes how VineChart ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

Email Notifications

When you subscribe to email notifications, we collect:

• Email address (required) - Used to send you notifications about Amazon Vine drops
• Name (optional) - Used for personalization in email communications

Contact Form

When you submit a contact form, we collect:

• Name - To address your inquiry
• Email address - To respond to your message
• Message content - The details of your inquiry or feedback
• Chart statistics (optional) - Technical data about the chart view you were using when submitting the form, to help us understand context

Android App

If you use our Android app, we may collect:

• Firebase Cloud Messaging (FCM) token - Used to send push notifications to your device
• App usage data - Basic analytics to improve app performance (via Firebase Analytics)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address - Used for security, rate limiting, and analytics
• Browser type and version - To ensure compatibility
• Device information - Screen size, device type (for responsive design)
• Usage data - Pages visited, time spent, interactions (via Cloudflare analytics)

2. How We Use Your Information

We use the information we collect to:

• Send you email notifications when Amazon Vine drops occur
• Send you push notifications (if you use the Android app)
• Respond to your contact form submissions and inquiries
• Improve our website and services
• Ensure website security and prevent abuse
• Comply with legal obligations

3. Data Storage and Security

Your personal information is stored securely:

• Database - Email addresses and names are stored in a PostgreSQL database hosted on our private server
• Encryption - Data is transmitted over HTTPS (SSL/TLS encryption)
• Access Control - Only authorized administrators have access to your data
• Backups - Regular backups are performed to prevent data loss

4. Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare - CDN, DDoS protection, and analytics. Cloudflare may set cookies and collect IP addresses. See Cloudflare's Privacy Policy.
• Firebase (Google) - Push notifications and analytics for the Android app. See Firebase Privacy Policy.
• Email Service Provider - We use SMTP to send emails. Your email address is processed by our email service provider to deliver notifications.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Unsubscribe - You can unsubscribe from email notifications at any time by clicking the unsubscribe link in any email we send, or by visiting api-prod.vinechart.com/unsubscribe
• Data Deletion - You can request deletion of your data by contacting us through our contact form
• Data Access - You can request a copy of the data we have about you by contacting us
• Opt-Out - You can disable push notifications in your Android device settings or within the app

6. Data Retention

We retain your personal information for as long as necessary to provide our services:

• Email subscriptions - Retained until you unsubscribe or request deletion
• Contact form submissions - Retained for up to 1 year for customer service purposes
• Analytics data - Retained in aggregated, anonymized form

When you unsubscribe or request deletion, we will remove your personal information from our active databases within 30 days. Some data may remain in backups for up to 90 days before being permanently deleted.

7. Cookies and Tracking

We use minimal cookies and tracking:

• Cloudflare cookies - Used for security and performance (see Cloudflare's Privacy Policy)
• No advertising cookies - We do not use advertising or marketing cookies
• No third-party tracking - We do not sell your data or share it with advertisers

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Through our contact form
• By email (if you have our contact email)

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